Privacy Policy
Privacy Policy – Harlow-Sydney
At Harlow-Sydney, we are committed to protecting your personal information and respecting your privacy at every step of your journey with us.
Information We Collect
When you visit our site, we automatically collect certain details about your device, such as your:
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Web browser
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IP address
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Time zone
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Cookies installed on your device
As you browse, we may also collect:
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Pages or products you view
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What websites or search terms referred you
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How you interact with our site
We refer to this as Device Information.
Technologies We Use
We collect Device Information using the following technologies:
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Cookies: Data files placed on your device, often containing an anonymous unique ID. Learn more at www.allaboutcookies.org.
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Log Files: Track activity on the site, including your IP address, browser type, ISP, entry/exit pages and timestamps.
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Web Beacons / Tags / Pixels: Small electronic files used to track how you navigate the site.
When you make or attempt to make a purchase, we also collect Order Information, including:
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Your name
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Billing & shipping address
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Payment details (e.g. credit card numbers)
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Email address
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Phone number
Personal Information in this policy refers to both Device Information and Order Information.
How We Use Your Personal Information
We use your Order Information to:
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Process and fulfil orders
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Handle payments and delivery
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Send order confirmations and invoices
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Communicate with you
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Screen for risk or fraud
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Provide tailored product updates and offers (if opted in)
We use Device Information to:
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Detect potential fraud (particularly via IP analysis)
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Improve and optimise user experience
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Monitor the performance of our website and campaigns
Sharing Your Information
We only share your information with trusted third parties necessary to operate our store and services. For example:
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Shopify: Our e-commerce platform. Learn about their privacy policy here.
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Google Analytics: To analyse customer behaviour. Learn more here, or opt-out here.
We may also share your Personal Information to comply with Australian law, respond to lawful requests, or protect our legal rights.
Behavioural Advertising
We may use your Personal Information to deliver relevant ads or marketing messages tailored to your interests.
To manage ad preferences or opt out of targeted advertising:
Do Not Track
Please note: our website does not alter data collection behaviour in response to browser-based "Do Not Track" signals.
Your Rights
If you're located in the European Economic Area (EEA) or United Kingdom, you have the right to:
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Access your personal information
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Request corrections or deletion
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Object to certain data processing
To exercise any of these rights, please contact us at:
Policy Updates & Contact
We review our privacy practices regularly and may update this policy from time to time.
For any questions, feedback or concerns regarding this Privacy Policy, please email us at:
📩 Support@HarlowSydney.com
Harlow-Sydney – Trusted style. Transparent service.